Dear customers! For your security when performing exchange operations, please follow these rules:
- Make payments only using the details provided in the order created on the btc-volga.com website. Do not use details from third-party sources;
- Carefully check addresses and account numbers before sending funds. Incorrect transfers are non-refundable;
- Do not transfer funds to third parties and do not use your accounts for transactions on behalf of others;
- The btc-volga.com service does not accept funds for trust management, does not provide loans, and does not offer investment services;
- Our official Telegram bot for exchanges: Open Telegram bot. We do not use any other bots or accounts. Any exchange offers outside this bot are fraudulent;
- If you receive messages on behalf of the service from other accounts or bots — ignore them and contact support;
- Any changes to an order are made only through the official website or the service support;
- All operations are performed strictly according to the order created on the website;
- Payment details are fixed at the moment the order is created and do not change during the process;
- The service does not request transfers outside of an order;
- User support is provided through official communication channels;
- All transactions undergo AML checks on the side of the payment provider.
The btc-volga.com service is not responsible for actions of users who violate these recommendations.
For your safety.
